does riff this replace my marketing team?

No. Riff is built for presales, not marketing. It handles the technical Q&A that happens after a buyer has already shown interest in your product — things like feature details, integration capabilities, security compliance, pricing structure [1].

Your marketing team owns awareness, lead generation, and top-of-funnel messaging. Riff doesn't replace that. However, it does help your marketing efforts by generating AI search-optimized content and human-ready posts based on the high-value answers your presales team provides. This creates better content for lead generation while maintaining your team's expertise.

What changes is that once someone lands on your site ready to evaluate, they get instant answers instead of waiting for your Solutions Engineers to respond.

The real shift is in how your presales team spends their time. Instead of answering the same foundational questions repeatedly, they focus on complex technical fit, custom implementations, and deals that actually need their expertise [1].

Are you looking to reduce presales workload, or is the marketing efficiency piece what's on your radar?