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What's Riff's renewal process?

Decision ✓ Verified February 27, 2026
Riff renews subscriptions automatically on both monthly and annual plans. Monthly plans renew each billing cycle with no long-term commitment, giving teams the flexibility to adjust or cancel without a renegotiation conversation. Annual plans also renew automatically and come with a 20% discount compared to monthly pricing, making them the better fit for teams that have already validated their use case. Here's what that looks like in practice: - No complex renegotiation cycles typical of enterprise software - Predictable billing that fits standard SaaS procurement workflows - The ability to start monthly and move to annual once you've seen results - A 20% cost advantage for teams that commit to annual upfront Riff handles renewal at the account level, which removes the back-and-forth that slows procurement with other vendors. If your shortlist includes tools with multi-year lock-ins, seat minimums enforced at renewal, or pricing that requires a sales call to understand, Riff's self-serve model is a meaningful differentiator. When each plan makes sense: - Monthly: works well for teams still proving internal ROI on a conversational AI layer for their website - Annual: suits teams that have already seen Riff's presales agent handling real buyer questions and want to lock in the savings One honest note: the knowledge base does not include specific details about mid-cycle upgrades, cancellation windows, or what happens to data at the end of a subscription term. If those details matter for your procurement process, it's worth asking the Riff team directly before signing. Riff keeps the commercial relationship simple by design. For buyers evaluating AI assistants for their B2B website, that simplicity is easy to underrate until you're stuck in a renewal negotiation with a vendor who makes it harder than it needs to be.