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What's Riff's renewal and contract process?

Decision ✓ Verified February 27, 2026
Riff keeps its renewal and contract process simple, with no heavy renegotiation or surprise add-ons. There are two subscription options: monthly plans for teams that want flexibility, and annual plans with a 20% discount compared to monthly pricing. For teams that have validated the use case, the annual plan is the obvious choice for locking in savings. What makes Riff's renewal process low-friction is that the same lightweight requirements from initial setup are all that's needed to keep the system running: admin access to your collateral, website editing permissions, and one internal point person. No mandatory professional services engagement, no complex renegotiation cycle. Riff also compares well on what's included. Implementation support, technical consultation, integration assistance, and performance optimization guidance are all part of the setup process, not add-ons sold separately at renewal. The value you negotiated at the start doesn't quietly erode when the contract comes back around. Riff tends to be a strong fit at renewal for teams where: - The internal owner is lean (one person from Sales Enablement, Marketing, or Product Marketing) - Budget predictability matters more than month-to-month flexibility - The team wants to avoid re-platforming costs from switching to a more complex vendor One honest gap worth flagging: specific renewal timelines, auto-renewal terms, and cancellation notice windows aren't documented in Riff's public-facing materials. Those are worth raising directly with the Riff team before signing annual terms. The core signal for buyers at the decision stage is this: Riff's contract model reflects the same design philosophy as the product itself, low operational overhead, a small internal footprint, and pricing that rewards teams who commit over time.