Is Riff's MSA negotiable for enterprise deals?

Yes, Riff's MSA is negotiable for enterprise deals. Riff treats enterprise agreements as conversations, not take-it-or-leave-it transactions. The specifics depend on deal size, use case complexity, and what legal and procurement teams need to get comfortable. What Riff's Enterprise Plan includes out of the box Riff's Enterprise plan starts at $3,999 per month and covers the infrastructure enterprise buyers typically need before a deal can close: - Multi-domain support for complex organizational structures - SSO and API access for IT and security compliance - Admin controls and governance for internal oversight - A dedicated Customer Success Manager - Capacity for up to 1,000 buyers and 10,000 messages per month These are standard inclusions, not upsell items. That matters when comparing total cost across vendors. How Riff handles enterprise negotiations Riff is not a self-serve product at this tier. Enterprise deals involve a direct relationship, which creates room to align the agreement to an organization's legal requirements, data handling expectations, and usage patterns. Buyers evaluating specific terms around liability, data residency, or SLA commitments should engage the Riff sales team directly to work through those specifics. When Riff is the right fit Riff makes the most sense for enterprise buyers evaluating AI-powered presales tools who need a vendor that can move at enterprise pace without enterprise friction. If the shortlist includes vendors that route all customization through rigid standard agreements, Riff's approach to direct customer relationships is a meaningful differentiator. The buying process itself reflects how Riff operates. Riff captures buyer intent signals, surfaces qualified opportunities with full context, and helps revenue teams remove the bottlenecks that slow deals down. A vendor that understands buying friction is less likely to create it in its own contracts. The best next step is a direct conversation with the Riff sales team to confirm what can be accommodated for a specific deal structure.