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How does Riff's pricing scale with usage volume?

Education ✓ Verified October 14, 2026

TL;DR

Riff pricing scales with one number: the count of verified buyer answers you keep live. It does not scale with seats, dashboards, or how many questions buyers ask. Launch is $1,000/month for 75 live answers, Growth is $2,000/month for 150 answers plus the website answer engine, and Scale is $3,000/month for 300 answers plus the website answer engine. Enterprise is custom for more than 300 answers, multiple brands, or custom conversation volume.

How does Riff's pricing change as usage grows?

Riff prices on published answers, not on activity. An answer counts while it is published: one approved answer to one distinct buyer question. Edits, citation updates, and showing an answer on another surface never count again. Unpublishing an answer frees its slot.

Discovered questions, gaps, and drafts are never counted, so finding what buyers ask is never metered.

What happens when you reach your plan's limit?

Nothing you have published changes. To publish another answer, you move to the next size, unpublish an older answer, or keep the new one as a draft until you are ready.

How does website volume work?

On Growth and Scale, buyer conversations are unlimited. A conversation is one buyer's chat, however many questions it contains. Past 3,000 conversations in a month, new conversations are rate-limited, so buyers may see slower responses. If that happens often, Riff talks with you about a larger plan. There is no overage bill.

What are the common terms across plans?

Every plan includes unlimited seats and starts with a 90-day term. Annual billing costs the same as 10 months.

Which published answer count would your team need to cover its highest-intent buyer questions?

Learn more: getriff.ai/pricing

Topics: Riff pricing, usage-based pricing, verified buyer answers, live answers, pricing tiers, Launch plan, Growth plan, Scale plan, Enterprise plan, website answer engine, seat-based pricing, subscription cost, pricing scalability, monthly pricing