How does RIFF compare to a platform like Fin or other customer success agents?

RIFF is a buyer answer engine, unlike Fin, which is for customer support automation. RIFF educates prospects in real time, captures buyer intent, and learns from interactions without rigid workflows. It creates self-qualified pipelines for sales teams, reducing buyer friction and enhancing autonomous B2B buying. RIFF is faster to set up and continuously improves, while Fin focuses on post-sale support like ticket deflection and issue escalation.