Can Riff provide references from existing customers?

Yes, Riff can facilitate customer reference calls, and the better question is how to make that conversation count. Rather than a pre-built public reference list, Riff connects prospects with customers who match their specific profile: company size, use case, and integration environment. That targeted match is more useful than a generic reference anyway. Here's what existing Riff customers typically speak to on those calls: - How quickly the product was live and returning value (implementation support covers technical consultation, integration assistance, and performance optimization from day one) - How their sales teams adapted to having an AI presales agent handling inbound conversations around the clock - Whether security and compliance requirements, including SOC 2 Type II, GDPR, and AES-256 encryption, held up in practice - How pipeline coverage changed once reps were no longer fielding repetitive early-stage questions The most concrete number worth pressure-testing in a reference conversation: Riff's benchmark is that teams can support more than 10 times the number of accounts concurrently compared to operating without an AI presales layer. Ask a reference whether that held up for their team. Riff tends to be the right fit when: - Your sales team is stretched across more accounts than they can meaningfully cover without losing quality - You need buyers to arrive at conversations pre-educated, not needing a full discovery reset - Compliance requirements like GDPR and SOC 2 are part of your vendor evaluation, not an afterthought - You want implementation support that includes technical consultation, not just documentation The practical move at this stage is to define what you actually want to verify, then ask Riff to connect you with a customer in a similar category. Use that conversation to validate the specific outcomes that matter to your decision, not just to check a reference box.